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March 23, 2012

Have a look at the new virtual supermarket of Wageningen University

In the video below, Erica van Herpen (my colleague at the Marketing and Consumer Behaviour Group) explains the advantages of doing research with the virtual supermarket. This simulated supermarket looks like a real supermarket with various shelves which display three-dimensional images of a wide range of products. As a consumer, you can walk through the aisles of the store and put products in your virtual shopping cart. The virtual supermarket allows us to easily manipulate various types of choice environments and promotion techniques. Interesting shopping patterns can be tracked, such as the time spent shopping or looking at a particular shelf, the number of products bought and the amount of money spent.


As reported in a previous blog post, we are currently working on a nudging project. Nudges are simple, low-cost interventions to move consumers towards healthier choices without banning food products or telling them how to live. According to what many consumer say themselves, health and sustainability are key reasons to select a certain product. In practice, however, this does not always appear to be the case. How can we best help these consumers in making the right choice by changing the shelf lay-out of healthy and sustainable products in supermarkets? Our new virtual supermarket is now used to study choice environments to stimulate healthier and more sustainable food choices.

Keep an eye on this blog, I will update you about new study results obtained with this exciting and innovative research tool.

March 18, 2012

The Oprah Paradox: why people with excellent self-discipline also have a hard time controlling their body weight

Willpower has typically been looked at as a trait that one has or has not. For decades, self-esteem was the concept that needed to be promoted while self-control was viewed as old-fashioned. But willpower is back in fashion as research has shown that it is a key positive factor predicting happiness and well-being.

I just finished reading the book 'Willpower' of Roy Baumeister and John Tierney (In Dutch: Wilskracht: De herontdekking van de grootste kracht van de mens). Roy Baumeister is a leading scientist in the field of willpower and self regulation and became widely known for the process of 'ego depletion'. Having too many choices will exhausten your self-control as we draw on the same source of willpower for various tasks, not just related tasks. That means that willpower is like a muscle which needs to be fuelled by sleep and food (glucose).
Wilskracht - Baumeister & Tierney

In chapter 10, Baumeister and Tierney discuss what they label the 'Oprah Paradox'. Oprah Winfrey must have had excellent self-discipline and willpower to achieve the success that she did. Nevertheless, even she has a hard time to consistently control her weight. The authors discuss this paradox by listing some reasons why dieters fail. In order not to eat, a dieter needs willpower. Willpower runs on glucose. So, to fuel willpower, a dieter needs to eat. In other words, dieters deprive themselves from what they need the most. Another big threat is that dieters often fall for the so-called 'what the hell effect'. A small slip in their diet will make them blow off the dieting rules entirely. Dieting is obviously not the solution. The authors argue for small manageble changes. Over time, these small changes will become habits and having good habits saves willpower.

Overall, this is a book absolutely worth reading as it clearly shows how important willpower is. In an entertaining way the authors offer advice on how to strengthen self-control and use willpower wisely. One of them is: never say never when it comes to dealing with tempting foods. It is better to tell yourself to eat a small portion later than forbid yourself to eat them at all. This postponement method allows the impulse to fade away and in this way encourages self-control.

February 24, 2012

'Would you like to downsize your dish?' - An easy strategy to nudge consumers towards more sensible portion sizes

New nudging papers keep on appearing in the literature. I just read a very interesting nudge experiment conducted by Janet Schwartz, Jason Riis, Brian Elbel and Dan Ariely. It is inspired by the sentence 'Do you want to supersize your order?’ that you could have heard at McDonalds before negative publicity (including the movie ‘Supersize me’) made an end to this practice. Such a verbal prompt, however, is still being used at station kiosks (‘Do you want something to eat with your coffee?’) and some other shops.

The basic idea behind their experiment is to simply ask consumers at a fast food restaurant if they would like to downsize their side dish (with and without a small incentive). Usually, less than 1% of the customers at fast food restaurants request a smaller portion size. The intervention was successful: between 13 and 44% of the consumer accepted the offer, regardless of whether they were also offered a discount of 25 cents.The authors also compared this intervention with a calorie labelling intervention and showed that only the offer to downsize had a signficant effect on the number of calories consumers ate.


This example of verbal encouragement can give consumers just that little push to make a different choice and exercise self-control. Consumers are likely to give in to such little pushes because they implicitly think that saying ‘yes’ is an appropriate response. When you ask people for an active response (always respond verbally or in writing) they are more likely to respond positively than when you ask for a passive response (only respond in case of yes).

January 30, 2012

A consumer perspective on the growing role of front-of-pack nutrition labelling


Wasa crackers with 'Ik Kies Bewust' (IKB)  logo

The future of front-of-pack nutrition labelling is still heavily debated. These small-sized nutrition logos aim to make your healthy food choice more intuitive and simple. Examples include the Choices logo, Guiding Stars system, Traffic Light systems and Guidelines Daily Amounts (GDA) systems. 

Recently, a paper written by Hans Dagevos and myself was accepted for publication in Critical Reviews in Food Science and Nutrition (click here for full-text preprint paper). The paper is inspired by our Dutch book 'Gezondheidslogo's op eten' we edited almost three years ago. We felt that although a lot of attention is devoted to the nutritional foundation of profile systems (e.g. which criteria to use), less attention is given to the consumer perspective in the development of these logos. More insight is needed in the psychological issues surrounding the current debates. For example, various misinterpretations may occur with nutrition labels (see table 2 in paper). One concern is that nutrition information on packages makes consumers vulnerable to halo effects. So, if it looks healthy, you can eat more.

Proponents believe that these logos promote healthier choices and stimulate innovation of the food industry. Unfortunately, little empirical evidence exist showing that these labels will actually lead to healthier food choices and less nutrition-related diseases. Opponents even warn that logos may confuse and mislead consumers. Particularly positive framed nutrition labels may act as a kind of 'good for you' messages.  

Let's end with some fresh good news from the front-of-pack nutrition logos field! A few days ago, Marion Nestle blogged about a recent study showing the positive effects of traffic light labels in a cafeteria setting. This intervention study, published in the American Journal of Public Health found that traffic light labels led to decreases in sales of red-labeled items and increases in sales of those with green labels. Results were most striking for beverage sales. Overall, this shows that front-of-pack logos can play a vital role as part of a broader basket of interventions that encourage consumers to improve their eating habits.
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